Cancellations are a sensitive issue for both you and for us. We will explain our position on this.
You must be aware that there is a financial cost to cancelling a trip at the last minute, as we limit the persons on board to 12 adults and all of our set costs will be the same.
If you cancel due to sickness, we will issue you a written statement with the price you paid and together with a doctors medical certificate, you can claim back the money from most of the international travel insurance companies.
If you cancel within 7 days of the trip or don’t show up in the morning, your deposit will be lost.
For private trips: If you cancel at least 14 days before the day of the trip, then we’ll refund the deposit
If we cancel due to bad weather, it means we cannot guarantee the safety of the guests and the crew and your deposit will be refunded in full, if we can’t find another suitable date for you.
Deposits are made via PayPal or Thai bank transfer. In order for your booking to be confirmed, we need a 50% deposit. The remainder can be paid in cash before the boat leaves. All payments need to be in Thai Baht.
Paying your deposit to Krabi Boat Charters, means you agree to the above terms and conditions